Privacy Policy
At Good Well General Trading, your privacy is extremely important to us. We are committed to protecting your personal data and ensuring that your information is handled safely, responsibly, and transparently. This Privacy Policy explains what data we collect, how we use it, and the rights you have as a customer.
Information We Collect
We may collect personal information in the following situations:
• When you place an order
• When you create an account
• When you subscribe to our newsletter
• When you contact our support team
• When you browse or interact with our website
The information we collect may include your name, email, phone number, billing/shipping address, payment details, and order history.
How We Use Your Information
Your information helps us provide a smooth, secure, and personalized experience. We use your data to:
• Process and deliver your orders
• Improve our website and services
• Communicate order updates and promotions
• Provide customer support
• Prevent fraud and ensure secure transactions
Data Protection & Security
We use advanced security technologies to protect your data from unauthorized access, misuse, or disclosure. This includes secure payment gateways, encrypted connections (SSL), and restricted internal access to your personal information.
Sharing Your Information
We do not sell or trade your personal information. However, we may share data with trusted third parties to complete your order, such as:
• Payment processors
• Delivery and logistics partners
• Technical platforms that support our website
These partners are required to protect your data and use it only for the service they provide.
Cookies & Tracking Technologies
Our website uses cookies to enhance your experience, improve site performance, and provide relevant content. Cookies help us remember your preferences, show products suited to your interests, and analyze website performance.
Your Rights
You have the right to:
• Access your personal data
• Request corrections to inaccurate information
• Request deletion of your account or data
• Opt out of marketing emails
• Withdraw consent for data processing
To exercise any of these rights, you can contact us directly through our support channels.
Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any updates will be posted on this page with the revised date.
Contact Us
If you have any questions about our Privacy Policy or how your data is handled, please contact us through our support team. We are here to help.