Terms & Conditions
Welcome to Good Well General Trading. By accessing or using our website, services, and products, you agree to the following Terms and Conditions. Please read them carefully, as they outline your rights and responsibilities when using our platform.
Acceptance of Terms
By browsing or purchasing from our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, you must stop using the website immediately.
Use of the Website
You agree to use our website only for lawful purposes and in a manner that does not violate the rights of others, restrict their use of the website, or damage our platform in any way.
Product Information & Availability
We strive to provide accurate product descriptions, images, and pricing. However, occasional errors may occur, and we reserve the right to correct them without prior notice. Product availability may vary and is not guaranteed.
Pricing & Payments
All prices listed on our website are in the displayed currency and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time. Payments must be completed through our secure payment methods, and by placing an order, you confirm that you are authorized to use the selected payment option.
Order Confirmation & Cancellation
Once an order is placed, you will receive a confirmation email. We reserve the right to cancel or refuse any order for reasons such as product unavailability, payment issues, or fraudulent activity. In such cases, you will be notified and refunded if applicable.
Shipping & Delivery
Delivery times may vary depending on location and order volume. While we aim to ship orders promptly, we cannot guarantee specific delivery dates. Any delays caused by couriers or external factors are beyond our control.
Returns, Refunds & Replacements
For hygiene and safety reasons, consumable products such as nuts, seeds, and supplements cannot be returned once opened. If you receive a damaged, incorrect, or defective item, please contact our support team within the specified return window for assistance.
User Accounts & Security
If you choose to create an account, you are responsible for keeping your login information secure. You agree to notify us immediately of any unauthorized access or suspicious activity. We are not responsible for any losses caused by misuse of your account.
Intellectual Property Rights
All content on this website — including text, images, graphics, logos, and product descriptions — is the property of Good Well General Trading and is protected by copyright and trademark laws. You may not copy, reproduce, or distribute any content without written permission.
Limitation of Liability
Good Well is not liable for any indirect, accidental, or consequential damages resulting from the use of our products or website. Our liability is limited to the value of the product purchased, to the extent permitted by law.
External Links
Our website may contain links to external sites not operated by us. We are not responsible for the content, privacy practices, or policies of such third-party websites and encourage you to review their terms before using them.
Changes to These Terms
We may update these Terms & Conditions at any time. Any modifications will take effect immediately upon being posted on this page. Continued use of our website constitutes acceptance of the updated terms.
Contact Us
If you have questions about these Terms & Conditions or need support with your order, please contact our customer service team and we’ll be happy to assist you.